1 Introduction
111bef One of Bangladesh's most popular online gaming and betting platforms. We believe that protecting each player's personal data is a fundamental right. This privacy policy clearly sets out 111bef What information is collected, why it is collected, and how it is kept secure.
This policy 111befapplies to -'s website, mobile app, and all related services. This policy takes effect as soon as you register, log in, or play any game on our platform. Please read it carefully before you get started.
2 What information is collected
111bef Two categories of data are collected — personally identifiable information and technical/usage data.
| Type of Data | Example | Reason for Collection |
|---|---|---|
| Personal Information | Name, email address, phone number, date of birth | Account creation and verification |
| Identity Verification Information | National ID card, passport copy | KYC and age verification |
| Financial information | Payment methods, transaction history | Deposit & Withdrawal Process |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Game history, betting records, session duration | Service Improvement & Responsible Gaming |
| Contact Information | Support chat content, email | Customer service |
3 Methods of Data Collection
111bef Data is collected through a variety of methods:
- Provided directly: Information you provide when registering, logging in, making a deposit, or contacting support.
- Automatic Collection: Through cookies, log files, and tracking technologies while you use our platform.
- Payment Provider: Relevant information collected during transactions made via Mobile Banking, Nagad, Rocket, or bank transfer.
- Third-Party Verification: Identity confirmation through approved verification agencies as part of the KYC process.
4 Purpose of Data Use
Your information is used only for the following purposes:
- Account creation, management, and identity verification.
- Processing deposits, withdrawals, and financial transactions.
- Providing bonuses, promotions, and VIP benefits.
- Prevention of fraud, money laundering, and account misuse.
- Responsible gaming monitoring and support services.
- Customer service and technical support.
- Meeting legal obligations set by regulatory authorities.
- Improving service quality and developing new features.
- Sending relevant promotional messages where you have given your consent.
5 Data Sharing Policy
111bef Your personal information is not shared with anyone except in the specific circumstances listed below:
- Payment Provider: Only the information strictly necessary to complete a transaction.
- KYC and identity verification agencies: To verify age and identity.
- Game software provider: Technical data required for game operations.
- Legal authorities: In response to a lawful request from a government or regulatory authority.
- Auditing firm: To verify the fairness and security of the platform.
All third-party partners operate under strict confidentiality agreements and may not use the data they receive for any other purpose.
6 Cookie Policy
111bef The website uses cookies to enhance your experience. Cookies are small text files stored on your device.
- Essential cookies: For login sessions and security purposes — these cannot be disabled.
- Functional cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand site traffic and usage patterns.
- Performance Cookies: To improve page loading speeds and overall service performance.
You can disable non-essential cookies from your browser settings, though doing so may cause some features to not function properly.
7 Data Protection Measures
111bef Industry-standard technologies are used to protect your information:
- SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
- Database Encryption: All sensitive data stored is kept in an encrypted state.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall & Cyber Protection: Protection against DDoS attacks and unauthorized access.
- Regular Security Audits: Our systems are regularly audited by an independent team of third-party experts.
- Limited Access: Only authorized personnel are permitted to access specific data.
8 Data Retention Period
How long your information is retained depends on the type of data and applicable legal requirements:
- Account information: For the duration the account remains active, and for a minimum of 5 years after closure.
- Financial transaction records: 5–7 years in accordance with government regulations.
- KYC documents: Minimum 5 years, as required by law.
- Game and betting history: Up to 3 years.
- Support Contact: Up to 2 years.
Once the retention period expires, data is securely deleted or fully anonymized.
9 Your rights
You have the following rights over your personal data. To exercise any of them, please contact our support team: